Shipping policy

Shipping Policy

Effective Date: July 20, 2026

At HOSFU, we are committed to providing reliable and convenient delivery services for customers worldwide.

This Shipping Policy explains our shipping methods, processing times, and delivery information.


1. Order Processing Time

All orders are processed within:

1-3 business days

after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

You will receive a confirmation email once your order has been shipped.


2. Shipping Time

Estimated delivery times:

United States

7-15 Business Days

Europe

8-18 Business Days

Canada

10-20 Business Days

Other International Locations

10-25 Business Days

Please note:

Delivery times are estimates and may vary depending on:

  • Destination country
  • Customs clearance
  • Weather conditions
  • Carrier delays
  • Holiday periods

3. Shipping Cost

Shipping fees are calculated based on:

  • Delivery location
  • Order quantity
  • Shipping method selected during checkout

Free shipping promotions may be available during special campaigns.


4. Tracking Information

Once your order has been shipped:

  • A shipping confirmation email will be sent.
  • Tracking information will be provided when available.
  • You can track your package through the carrier's tracking system.

Please allow 24-72 hours for tracking information to update.


5. Customs & Import Taxes

For international orders:

Customers may be responsible for:

  • Import duties
  • Customs fees
  • Local taxes

These charges are determined by the destination country and are not controlled by HOSFU.


6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Please contact us immediately.
  • We will try to update the shipping information before shipment.

Once the order has been shipped, we cannot guarantee address changes.


Lost Packages

If your package appears to be lost or significantly delayed, please contact our support team and we will assist you in locating your shipment.

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